TERMS AND CONDITIONS
Please read before ordering!
Lots of our items are sent by extended shipping method. You will know if the item you are choosing is being sent via this method as it is stated on the product page of the item in the description.
Extended shipping means you are ordering a PRE ORDER and it can take 7-15 working days to be dispatched to you. It will then be dispatched with your chosen shipping method of first or second class.
We cannot do anything to speed up this process as designs are made for you by our designer once you have ordered them. They are then sent to us via our designer which can occasionally cause delays as they go through international customs and this can cause unforeseen hold ups.
Delays are likely due in busy periods and therefore we CANNOT guarantee delivery dates on these items. Nine times out of ten, we get the item dispatched to you before the 15 working days - but it is not uncommon for it to be slightly longer. Please consider this when ordering.
Standard shipping for items with extended delivery is 2-3 working days after the 10-15 working day dispatch time.
Standard shipping for items NOT in the extended shipping range is 3-5 business days only.
First Class Shipping
First Class Shipping for items with extended delivery is 1-2 working says after the 10-15 working day dispatch time.
First Class Shipping for items NOT in the extended shipping range is 2-3 business days from ordering.
Due to being a small business and for hygiene reasons we do not offer returns. We can exchange the item for you if it is faulty - please email
Please consider this when ordering.